Allvocare
Allvocare
Legal

Terms of Use

Last updated: January 2025

1. Acceptance of Terms

By accessing or using the Allvocare website and services (collectively, the "Services"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Services.

Allvocare Ltd is a company registered in England and Wales. These Terms are governed by and construed in accordance with the laws of England and Wales.

2. Description of Services

Allvocare provides digital tools and resources designed to support youth mental health and family wellbeing. Our Services include:

  • Interactive tools and activities for children and young people
  • Parental coaching and guidance resources
  • Family support through our digital platform
  • Integration with insurance plans and healthcare providers

Our Services are designed to complement, not replace, professional mental health care. They should not be used as a substitute for diagnosis, treatment, or professional medical advice.

3. User Accounts

To access certain features of our Services, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

Parents or guardians are responsible for managing children's accounts and ensuring appropriate use of the Services.

4. Acceptable Use

You agree not to:

  • Use the Services for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Services
  • Interfere with or disrupt the Services or servers
  • Transmit viruses, malware, or other harmful code
  • Copy, modify, or distribute our content without permission
  • Use the Services to harm or exploit children in any way
  • Impersonate any person or entity

5. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are owned by Allvocare or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of our content without prior written consent.

6. Health Disclaimer

Important: Allvocare Services are intended to provide general support and educational resources. They are not a substitute for professional medical advice, diagnosis, or treatment.

  • Always seek the advice of qualified health professionals with any questions regarding a mental health condition
  • Never disregard professional medical advice or delay in seeking it because of something you have read or experienced through our Services
  • If you think there may be a medical emergency, call your doctor or emergency services immediately

7. Limitation of Liability

To the fullest extent permitted by law, Allvocare shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability for any claims arising from your use of the Services shall not exceed the amount you paid us, if any, in the twelve months prior to the claim.

8. Termination

We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services will immediately cease.

You may terminate your account at any time by contacting us. Data retention following termination will be handled in accordance with our Privacy Policy.

9. Changes to Terms

We may modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these Terms of Use, please contact us:

Email: legal@allvocare.com

See also our Privacy Policy and Cookie Policy.